Returns & Exchanges

Casey Casey accepts returns for items in their original, unworn condition with all tags attached within 14 days of delivery. We are committed to ensuring your satisfaction with our artisanal garments and offer a straightforward process for your convenience.

1

Request an Authorization

Log into your account or visit our returns portal to request a Return Merchandise Authorization (RMA) number within the 14-day window.

2

Prepare Your Package

Carefully place the items in their original packaging, ensuring the garment's unique texture and shape are protected during transit.

3

Shipping Your Return

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your receipt for tracking.

4

Quality Inspection & Refund

Once our studio receives and inspects the item, your refund will be processed to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing